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Country Impact Manager

Apply now Job no: 497628
Work type: Permanent
Location: VIC - Metro
Categories: Transformational Development, Technical Specialists

Why World Vision…

World Vision is a global community of millions, working together for one purpose: to change the lives of vulnerable children.

Our supporters, partners and staff join forces with communities on the ground to help children achieve good health, access education for life, experience the love of God and their neighbours and are cared for, protected and participating. Together we share proven, world-class development methods to bring food, water, education and economic change.

Our organisational culture reflects a "Partnership" of World Vision offices in nearly 100 countries and almost 37,000 staff working towards one vision: Our vision for every child, life in all its fullness. Our prayer for every heart, the will to make it so.  World Vision has profound global impact reaching one person every 10 secs with clean water, and every 60 secs a family gets access to tools and support they need to get out of poverty.

In Australia, World Vision is an iconic brand and market leader in a sector that is renewing itself for the 21st century. Brand metrics are improving, staff engagement growing, donor satisfaction and delight is improving, and public advocacy has been significant and powerful in bringing change.  The organisation is also undergoing significant digital renewal exploring and drawing upon a range of digital tools to refresh donor direct experiences of the powerful transformation work of World Vision.

The Opportunity to be a Changemaker…

The Country Impact Manager (CIM) plays a key role as an effective contract manager and ‘partnership broker’, window and connector between Field Offices and WVA supporters.

The CIM will lead all aspects of management and reporting for area programs and grants (which may include ANCP and humanitarian grants) within their geographic portfolio in order to achieve portfolio growth and retention that is mutually beneficial to the supporters, relevant communities and World Vision.

This role will require a deep understanding of relevant supporters and National Office contexts, engaging with offices to build strength and capability, whilst providing technical input and communication of field impact to WVA supporters in a contextually relevant way.

On the day to day basis, the CIM will be accountable for:

  • Role modelling behaviours and actions that build a culture of trust - igniting the personal gifts and passions of self and others to become impact led and market informed.
  • Actively seeking and creating opportunities for self and others, to effectively connect and collaborate across our enterprise, market and field to realise our full potential.
  • Pre-positioning with supporters, and as appropriate the WV Partnership, for portfolio growth and retention.
  • Leading the portfolio of all area programs and grants under management, including compliance
  • Managing relationships with Supporter and Partner Agencies, and Field Partners, including negotiation with the WV Partnership and brokering.
  • Delivering timely and quality Impact and financial reporting to key stakeholders including directly to institutional donors for grants and internal stakeholders (including the WVA Impact Hub).
  • Engaging and, where appropriate, leading WV processes, strategy development and mechanisms related to countries within their portfolio (e.g. PST/SST/PCPR).

This CIM role encompasses programs in Senegal, Tanzania, Zambia, Ghana, Eswatini, South Africa, Lesotho

Who we are looking for…

  • Experience in large scale, multi-country complex program and portfolio management including risk management, quality assurance and reporting;
  • Significant experience in complex grants management ideally with a portfolio of grants;
  • Demonstrated experience in establishing successful partnerships with internal and external stakeholders to generate funds for field programs;
  • Program management experience, including the development and communication of results;
  • Self-managed work experience, with ability to maintain focus and achieve outcomes under pressure;
  • Account management or commercial experience in identifying or developing further opportunities;
  • Training, resource development and capacity building;
  • Relevant tertiary qualifications: this may include Business/Marketing, International Relations/International Development, or a relevant technical field, Postgraduate qualifications, or equivalent experience in a relevant discipline, e.g. International Development, Economics, Public Health, Evaluation;
  • Understanding of procurement or grants structures and related processes of the Australian Government, public service, and/or other international organisations;
  • Knowledge of DFAT and the requirements of the ANCP Program is helpful;
  • Understanding emerging models of partnering between NGOs and government/international organisations.

What you need to know

This role is a permanent position operating in a full-time capacity and will be based at our head office in Burwood East, Victoria.

World Vision Australia takes our Safeguarding responsibilities seriously and we provide an environment that is safe for our child and adult beneficiaries. We have strong recruitment procedures to make sure the safest and most suitable people work with the children in our programs. All successful candidates will undergo a criminal record and Working with Children check prior to employment. We provide our staff and volunteers with ongoing supervision, support and training in their work with child and adult beneficiaries.

Why you should apply…

A career with World Vision is an opportunity to join a sector-leading humanitarian aid organisation and is a God-given calling. We believe that every staff member has been brought to World Vision for God’s purposes. Whether working from home, in an office, or with children and community members, we celebrate and embrace each staff member’s diverse background and talents – knowing that together, we can make a difference.

Aside from the opportunity for broad and life-changing impact in the lives of the world’s most vulnerable, some of our other benefits include:

  • Access to professional development programs that include on-the-job learning, e-learning, workshops, forums, leadership development and internal mobility.
  • Policies that may accommodate flexible working and other working arrangements to tailor and encourage individual performance.
  • An opportunity to shape an already market leading organisation to achieve even greater impact
  • A highly engaged team culture that is dynamic, growing in agility and pace, and committed to serve beyond the call of duty.
  • A culture that encourages truth telling with grace that confronts challenges and issues to clear teams for success in a timely fashion
  • Access to salary packaging tax advantages.



Advertised: AUS Eastern Daylight Time

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World Vision Australia is a Christian relief, development and advocacy organisation that is dedicated to transforming the lives of children and communities by tackling the causes of poverty. We are dedicated to increasing opportunities for Aboriginal & Torres Strait Islander people in line with our Reconciliation Action Plan

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