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D365 Test Analyst

Apply now Job no: 498478
Work type: Permanent
Location: VIC - Metro, Australia Wide
Categories: Information & Communications Technology

Green fields test environment – take ownership and implement best practice for the complete testing life-cycle

World Vision Australia has been on an Information Technology refresh journey with the implementation of Dynamics 365 CRM application (known internally as SODA).  The SODA project touches all areas of the business including our child sponsorship and many other aspects of our relationships with our faithful supporters.

We now require an experienced Dynamics 365 Test Analyst to take ownership and establish solid testing capability for the organisation.  You will play a critical role in delivering reliable, user-friendly, high-quality systems that meet business requirements and build user trust. This role is also responsible for test environment management, including ensuring data is co-ordinated between systems across all of WVA’s integrated environments.

The ideal candidate is an experienced systems test analyst, with specific experience testing in Dynamics 365/CRM/ERP or similar CRM systems (e.g. Salesforce).  Skills and experience include:

  • Strong knowledge of and experience in CRM business processes and workflows
  • Demonstrated understanding of software testing methodologies, tools, and processes, and associated best practice
  • Experience in using automated test suites and developing custom automated tests for specific processes when required
  • Familiarity with coding and software testing techniques and test management tools
  • Proficiency with automated testing platforms (Azure DevOps preferred)
  • Demonstrated experience in writing clear, concise test plans and test cases
  • Experience in test data preparation and test environment setup
  • Ability to work independently and as part of a team
  • Experience with Azure DevOps for test case management and CI/CD pipelines preferred
  • Tertiary qualifications in Computer Science, Information Technology or similar will be highly regarded, as will certifications in Software Testing (e.g. ISTQB)

The selection process 

We embrace diversity, employing people from a variety of cultural and religious backgrounds. We take our Safeguarding responsibilities seriously and we are committed to providing an environment that is safe for children. Our stringent recruitment procedures make sure the safest and most suitable people work with the children in our programs. All successful candidates will undergo all required pre-employment checks which is inclusive of a criminal record check. We provide our staff and volunteers with ongoing supervision, support, and training in their work with vulnerable children and their families.  World Vision Australia participates in the Inter-Agency Scheme for the Disclosure of Safeguarding-related Misconduct in Recruitment Process within the Humanitarian and Development Sector. 

Who we are

World Vision is a Christian organisation that empowers everyday Australians to create meaningful change for children through relief, development and advocacy work. 

We offer great benefits such as salary packaging, flexible working arrangements, free on-site parking and an onsite café for our employees.

For more information on World Vision and the work we do, please visit our website: 


Advertised: AUS Eastern Standard Time

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World Vision Australia is a Christian relief, development and advocacy organisation that is dedicated to transforming the lives of children and communities by tackling the causes of poverty. We are dedicated to increasing opportunities for Aboriginal & Torres Strait Islander people in line with our Reconciliation Action Plan