Café All-Rounder 2IC
- Lead great coffee and service with purpose – help create a memorable café experience that supports World Vision’s mission
- Hands-on 2IC opportunity – support the café supervisor across service, stock, team coordination and daily operations
- Permanent Café All-Rounder 2IC role based at Blackburn Little Things Café – supporting daily café operations, service quality, stock and team coordination.
We’re looking for a capable, energetic and hands-on Café All-Rounder 2IC with strong barista, cooking, food preparation and customer service experience to help bring World Vision Australia’s social enterprise café experience to life. This role is ideal for someone who leads by example, takes pride in quality and presentation, and can confidently support the smooth running of the café when the Café Area Manager is not onsite. Across coffee, food, service, stock, cleaning and daily opening and closing procedures, you’ll help create a welcoming café experience that reflects World Vision’s purpose and supports meaningful impact.
About the role
Supporting café operations across specialty coffee, cooking and food preparation, customer service, team coordination, stock, reporting, daily opening and closing procedures, and occasional support across both Blackburn and Burwood cafés when required.
Hours of work
7am – 3pm – Monday to Friday
What you’ll do
- Prepare and serve consistently high-quality coffee and café beverages while maintaining Little Things Café standards for flavour, presentation, speed and service
- Confidently prepare and present menu items, supporting cooking and food preparation while maintaining food safety, quality and presentation standards
- Provide hands-on support across all areas of café operations, including coffee, food preparation, customer service, cleaning, restocking, dishwashing and daily opening and closing procedures
- Guide, support and motivate team members during daily service, helping to create a positive, calm and well-organised café environment
- Take ownership of the café when the Café Area Manager is not onsite, supporting smooth operations, strong customer service and effective team coordination
- Provide clear and timely updates to the Café Area Manager regarding staffing, operations, stock, wastage, incidents and any issues requiring attention
- Support stock control, ordering, wastage tracking, cash handling, end-of-day processes and other operational administration as required
- Work flexibly across Blackburn and Burwood cafés when needed, helping maintain consistent service and standards across both locations
About you
- Strong barista skills, with the ability to prepare consistently high-quality coffee and uphold café standards during busy service periods
- Cooking and food preparation experience, with confidence preparing café menu items while maintaining quality, presentation and food safety standards
- Proven leadership capability, with a positive, practical approach to guiding, supporting and motivating team members throughout daily operations
- Strong communication and reporting skills, with the confidence to provide clear, timely updates on staffing, operations, stock, wastage, incidents and service issues
- Ability to work independently, take ownership of the café when required and make sound decisions in a fast-paced café environment
- Strong organisational skills, with the ability to prioritise competing tasks, stay calm under pressure and keep service running smoothly
- Flexible and willing to work across both Blackburn and Burwood café locations when necessary
- A hands-on, team-first attitude and willingness to support all areas of café operations, from coffee and food preparation through to customer service, cleaning and daily procedures
Working for World Vision means you are making the world better
It’s not every day that a job comes along that lets you change the world. Working for World Vision means looking forward to turning up at work because you know you’re about to do something meaningful. It means working alongside a global community of staff and supporters who will stop at nothing to help children live better lives. Join a team that is bold and courageous, and where job satisfaction goes beyond financial reward.
The Selection Process
For your information, interviews will start immediately and the role may be filled before the closing date.
We embrace diversity, employing people from a variety of cultural and religious backgrounds. We are committed to all children and adults being safe, well, and empowered through our programs, activities, management, and governance. All successful candidates will undergo all required pre-employment checks which is inclusive of a criminal record check.
Who we are
World Vision is a Christian organisation that empowers everyday Australians to create meaningful change for children through relief, development and advocacy work.
Apply now
If you’re an experienced café all-rounder with strong barista skills, food preparation experience and the confidence to step into a hands-on 2IC role, we’d love to hear from you. This is a great opportunity to lead by example, support a motivated team, take ownership of daily café operations and help deliver consistently great coffee, food and service in a purpose-led environment.
World Vision Australia is a Christian relief, development and advocacy organisation that is dedicated to transforming the lives of children and communities by tackling the causes of poverty. We are dedicated to increasing opportunities for Aboriginal & Torres Strait Islander people in line with our Reconciliation Action Plan
