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Country Impact Manager - Middle East

Apply now Job no: 497853
Work type: Permanent
Location: VIC - Metro, Australia Wide
Categories: Humanitarian Emergency Affairs, Technical Specialists

The Opportunity to be a Changemaker


This position will report to the Manager, Fragile States - Humanitarian & Emergency Affairs (FS-HEA) Team. We are seeking a Country Impact Manager (CIM) to lead World Vision Australia (WVA)’s relationship with World Vision Field Office/s (FOs) including overseeing the management of a portfolio of projects funded through WVA.  


Your primary duties and responsibilities will include:

  • Strategic engagement with WV FOs and implementation partners, including design, evaluation & stand-up of grant projects and Area Programs, as appropriate;
  • Strategic engagement with FOs within forums such as Strategy Support Teams (SST) as required; 
  • When applicable, engage and influence the relevant Country Strategy Implementation Plan (CSIP) development and associated processes to support FOs and promote, where appropriate the CSIP, alignment with WVA strategic priorities;
  • When applicable, actively contribute to the Program Capacity Performance Review for the FOs within the portfolio;
  • Ensure portfolio is fully compliant with donor requirements and effectively managed, establishing strong partnership with institutional donors, partner agencies, corporates, individual supporters and major-donors;
  • Support WVA acquisition of institutional and non-institutional grants;
  • Support CIMs from other teams to respond to Category-I and Category-II humanitarian/emergencies through a “buddy system” and training;
  • Lead Category-III humanitarian/emergency responses within the assigned region;
  • Manage Australia’s contributions to management of World Food Programme (WFP) funded projects within the portfolio;
  • Actively understand the action FO is taking on WV and DFAT policies on safeguarding, source the FO annual Safeguarding Incidence Preparedness Plan (SIPP), and monitor the associated implementation work plan. Also, provide inputs where possible to WVA’s annual Safeguarding Update Report;
  • Collaboration with key internal stakeholders including Field Impact, Marketing, Private Funding and Retail to contribute to the delivery of Enterprise Business Plan, to coordinate engagement with Field Offices and be called on for technical support;

The role will be required to build collaborative relationships across WVA, engage and support several internal and external stakeholders to support WVA’s evolution as an Impact Business.


Your skills and experience will include:

  • Minimum two years’ experience working in fragile countries managing humanitarian operations
  • Understand and adherence to Humanitarian Principles, Red Cross/Red Crescent Code of Conduct, Sphere Minimum Standards and other international standards in humanitarian operations
  • Understand humanitarian coordination mechanisms at the field level and the international humanitarian system, including but not limited to donor funding mechanisms, understanding emerging models of partnering between NGOs and government/international organisations, and Localisation.
  • Proven track record in program/project management, including experience in field monitoring, remote monitoring and reporting
  • Experience in delivering training, resource development and capacity building, especially in a multicultural context
  • Knowledge of international organisations, DFAT, AHP and ANCP an advantage 
  • Able to work creatively and independently with the ability to achieve outcomes under pressure 
  • Able to travel up 20-30% of the time including travel to fragile contexts as per the geographic portfolio. Willingness to participate in HEAT/personal security training.

What you need to know

This role is a permanent position operating in a full-time capacity and will be based at our head office in Burwood East, Victoria.

For your information, the interviews will start immediately, and the role may be filled before the closing date.

World Vision Australia takes our Safeguarding responsibilities seriously and we provide an environment that is safe for our child and adult beneficiaries. We have strong recruitment procedures to make sure the safest and most suitable people work with the children in our programs. All successful candidates will undergo a criminal record and Working with Children check prior to employment. We provide our staff and volunteers with ongoing supervision, support and training in their work with child and adult beneficiaries.

Why World Vision

World Vision is a global community, working together for the one purpose – to bring about positive change in the lives of the world’s most vulnerable children.  People are inspired to work for us because they want to contribute to making a difference.  We are part of an international team, using our talent, determination and influence to invest in a better tomorrow.

With us, job satisfaction takes on a greater meaning. We have over 50,000 dedicated and passionate staff and volunteers, 10 million committed supporters who are changing lives and 100 million people as a part of World Vision’s supported communities.

World Vision has been partnering with communities in Australia for more than 40 years through our Australia First Nations Program. We are committed to supporting Aboriginal and Torres Strait Islander communities achieve their own development goals, build on their strengths and create solutions to their own challenges. World Vision is committed to ensuring Aboriginal and Torres Strait Islander staff are well represented and supported within the staff team. The Australia First Nations Program has a First Nations staff network that acts as a support network and safe space for Aboriginal and Torres Strait Islander staff who are separated by distance but connected by culture. The network also provides advice to the Australia First Nations Program and the broader WV organisation regarding our work with Aboriginal and Torres Strait Islander organisations, communities and families.

When it comes to our people, as an organisation we embrace diversity, employing people from a variety of cultural and religious backgrounds.

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World Vision Australia is a Christian relief, development and advocacy organisation that is dedicated to transforming the lives of children and communities by tackling the causes of poverty. We are dedicated to increasing opportunities for Aboriginal & Torres Strait Islander people in line with our Reconciliation Action Plan

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